Security & Compliance
Our approach to protecting systems, data and networks — and the standards we align to.
Security built into every layer
Security is a design principle, not an add-on. We apply controls across people, process and technology to protect the infrastructure and data our clients depend on.
Security Practices
Access controls, least privilege, hardening, monitoring and incident response across our environments.
Standards
Alignment to recognised management and security standards. Only list standards actually held.
Compliance Standards
Frameworks and controls aligned to industry and regulatory requirements.
Data Protection
Encryption, data minimisation and privacy-by-design across our platforms.
Network Security
Segmentation, secure connectivity and continuous network monitoring.
Business Continuity
Resilience, redundancy and recovery planning for critical operations.
Standards & Frameworks
We align our practices to widely recognised standards and frameworks. The following are indicative and should be replaced with the certifications and standards the company actually holds.
- ISO 27001 — information security management.
- ISO 9001 — quality management.
- SOC 2 — service organisation controls.
- TM Forum — OSS/BSS and digital transformation frameworks.
Responsible Disclosure
If you believe you have identified a security vulnerability in our website or services, please report it responsibly to security@servu.com. We ask that you do not publicly disclose the issue before we have had a reasonable opportunity to investigate and respond.
Contact
For security, compliance or data protection enquiries, contact us at support@servuglobal.com or through our Contact page.